Delivery Information

Please please refer to the product page for a delivery estimate for your product/s.

Items that you buy through may have different delivery methods, times and prices, depending on size, supplier and whether it is already manufactured or it is manufactured upon order.

Your final shipping price will be clearly indicated at checkout. Smaller items are usually delivered within 7-10 days. Larger items and furniture might take up to 60 days for delivery - if you have any queries just drop us an e-mail to Customs duties and clearance requirements and/or delivery restrictions may apply, so please do read the product information carefully when you make a purchase.

Free Delivery?

Please refer to the product page for details. There may be special free shipping offers for products ordered in specific zones. Not all products have free shipping offers through the year; free shipping may apply for products only during specific times in the year. Please refer to the product page for details. 

How do you know if your order has shipped?

You will receive an email from us as your order has shipped with details about the items that it contains. Sometimes, when you have ordered multiple items, your order might ship in several different packages. This will be stated via an e-mail each time a package is shipped to you.

You received an email, but your item did not arrive, what should you do?

Please contact our Customer Service at Please include your name, order number, e-mail and date of purchase. If you have gone off to a third party site to complete your purchase, please contact the third party site.

Delayed delivery

We aim to meet our stated delivery times and we demand all merchants/brands hosted on must do the same. Unfortunately orders may sometimes be delayed for various reasons that are beyond our control. Please write to us with your query at if your have purcahsed your product directly on or directly to the merchant you purchased the product from.

Do you deliver worldwide?

Please refer to the product page for more information about where the product ships to. In the event that a product does not ship to you but you would like to purchase this product - please send us an email to and we can provide a quote to have it shipped to you.